Welcome to the alert portal of Châteauform' Groupe

Pursuant to our code of ethics and legal rules, this platform is designed as a secure space for all of our Talents to report alerts and exchange private messages.

Make a new report Access an existing report

Important

Here you may report the existence of behaviour or situations that contravene our Ethics Charter and which you personally know about or have witnessed.

Your identity will remain confidential when reporting an alert and throughout the procedure to process your alert.

Can I raise an alert anonymously?

You can raise an alert anonymously. However, we recommend that you identify yourself, as your identity will remain confidential throughout the entire whistleblowing alert process.

What happens after an alert is raised?

After you raise an alert, the whistleblowing facility generates a unique password that you must keep in order to keep track of your alert and access the secure e-mail system from the home page.

You will also get a notification:

• confirming that your alert has been received, within 7 days;

• of the measures under consideration or taken to assess the accuracy of your alert, within a maximum of three months; and

• of the measures taken to process the alert, within a maximum of three months.

The time taken to process your alert varies and depends on the complexity of the facts or events reported and on the type of the supporting material provided. All exchanges on the whistleblowing facility are fully encrypted and can be accessed by clicking on the "Access an existing alert" button and entering your password

Is my alert confidential?

Whistleblowing alerts are received and processed in a way that guarantees the strict confidentiality of:

• your identity as a whistleblower;

• the identity of the person(s) implicated in the whistleblowing alert;

• any third party mentioned in the alert; • the documents, information or data collected in the context the alert.

All persons with knowledge of the content of a whistleblowing alert must take all necessary measures to ensure the security and confidentiality of any information or documents provided, not only when it is received but also during the investigations and as long as such information is retained. They are also bound by a heightened contractual confidentiality undertaking

How is the admissibility of my alert assessed?

The admissibility of your alert will be assessed in particular with regard to the following criteria:

• Are the facts or events reported contrary to the law, regulations or the Group's ethics documents?

• Are the facts or events reported described in sufficient detail?

• Has the alert been raised in good faith and without direct financial incentive?

NB: If the information was obtained outside the course of their professional duties, whistleblowers must have had personal knowledge of it.

Useful documentation

User guide

To know

After submitting a report, you will receive a confidential code which will give you access to a messaging system. Each report has its own secure and independent messaging system which allows confidential exchanges between the notifying party and the referents in charge of the report.

These exchanges take in account the choice of the notifiting party, if he/she has decided to remain anonymous.

Only designated referents will receive the information contained in the form that you are going to complete and send us. You will be able to track your report and communicate with the referent(s) with the confidential code that is generated by the platform when you submit your report.

Each report will be subject to rigorous analysis and a detailed internal audit.